Unable to upgrade from €10.99 to €12.99 membership plan

[ciaraduffy7]

Hi,

I am unable to upgrade my membership plan from €10.99 to €12.99 on the website?

[dalyer]

What happens when you try?

Any error messages?

If you're using the app then try the website as the app has been flakey for a while now:

• https://48.ie/my48/memberships

If you need to contact 48 support about this then see the links in my signature below.

I presume that this is not the same problem as you reported back in March!?

• https://community.48.ie/t5/Memberships/Unable-to-buy-new-plan/td-p/62148

[fogartypaul]

How do I upgrade from Guido to 5g plan

[dalyer]

You just buy the €12.99 plan.

• https://48.ie/my48/memberships
• https://48.ie/legal/price-plan-details

You obviously need a 5G enabled phone to benefit from 5G data speeds.

Note that some or all Google Pixel phones may not support 5G on 48 because Google haven't enabled it in their version of Android:

• https://community.48.ie/t5/forums/searchpage/tab/message?q=5g%20google%20pixel&noSynonym=false&colla...

If you need to contact 48 support about this then see the links in my signature below.