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Unable to upgrade from €10.99 to €12.99 membership plan

ciaraduffy7
Newcomer

Hi,

 

I am unable to upgrade my membership plan from €10.99 to €12.99 on the website?

3 REPLIES 3

dalyer
The Legend
The Legend

What happens when you try?

Any error messages?

If you're using the app then try the website as the app has been flakey for a while now:

If you need to contact 48 support about this then see the links in my signature below.

I presume that this is not the same problem as you reported back in March!?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

fogartypaul
Visitor
How do I upgrade from Guido to 5g plan

You just buy the €12.99 plan.

You obviously need a 5G enabled phone to benefit from 5G data speeds.

Note that some or all Google Pixel phones may not support 5G on 48 because Google haven't enabled it in their version of Android:

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.