06-06-2024 10:56 AM - last edited on 06-06-2024 11:23 AM by dalyer
Hi,
I am unable to upgrade my membership plan from €10.99 to €12.99 on the website?
06-06-2024 11:06 AM
What happens when you try?
Any error messages?
If you're using the app then try the website as the app has been flakey for a while now:
If you need to contact 48 support about this then see the links in my signature below.
I presume that this is not the same problem as you reported back in March!?
09-06-2024 03:17 PM
09-06-2024 03:29 PM - edited 09-06-2024 03:34 PM
You just buy the €12.99 plan.
You obviously need a 5G enabled phone to benefit from 5G data speeds.
Note that some or all Google Pixel phones may not support 5G on 48 because Google haven't enabled it in their version of Android:
If you need to contact 48 support about this then see the links in my signature below.