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How can I get a replacement SIM?

niamhers96
Newcomer

I have been a member for years but I have been abroad for the past year and not actually using my sim. Despite still paying my membership every month I am now unable to use my sim, it seems to be broken or damaged in some way. How can I get sent a new sim?

1 REPLY 1

dalyer
The Legend
The Legend

See here:

What happens when you try to use the SIM?

Any error messages?

If you need to contact 48 support then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.