Inactive account since out of country

[Raajwanshc2145]

Hi,

I have been outside ireland since 3 months almost. I have recd an email stating that I should top-up my account to keep it active. I will be returning to ireland on 31st october and i dont want to top it up before that. is there any way to keep my account valid without recharging at this moment? 

i also have some saved data in my account, it will be wasted if my account is deactivated 

[dalyer]

As far as I know the account will only become deactivated after 6 months of non payment for membership so I think that you should be OK waiting until next month when you're back.

See here:

• https://48.ie/legal/terms-and-conditions#:~:text=7.3%20Where%20the,be%20immediately%20lost.

7.3 Where the 48 Services are suspended because you have chosen not to purchase top up credit or make a chargeable use in respect of your Account for a period of 6 months, we will remove any credit on your Account after a further 2 months and credit will not be recoverable. Your service will then remain suspended for a further 5 months and can be reconnected at any time during this period. When the suspension period ends your service will be disconnected, this agreement will end and your number will be immediately lost.

If in doubt contact 48 support for confirmation of this.

See the link in my signature below or email them at support@48months.zendesk.com