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Re: How and where can I chat with a customer care agent

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The Legend
The Legend
dalyer
Posts: 16,988
‎30-04-2022 12:24 PM

You shouldn't have to wait until Tuesday.

Both 48 and eir support would be available over the weekend.

Factory reset sounds like a random suggestion to me.

 

What make and model of phone is it?

What exactly is the problem?

You haven't described it in detail here on the forum.

 

You say that the phone was locked to eir and you got an unlock code but that didn't work.

So isn't that your problem?

You need an unlocked phone to use 48 but yours is still locked to eir even if they're saying that it's not?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: How and where can I chat with a customer care agent
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Hassant1284
Posts: 1
‎30-04-2022 10:52 PM
I have problem with my not work
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Re: How and where can I chat with a customer care agent
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The Legend
The Legend
dalyer
Posts: 16,988
‎01-05-2022 12:53 AM
@Hassant1284 wrote:
I have problem with my not work

 

What is the problem?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: How and where can I chat with a customer care agent
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PaddyH8838
Posts: 1
‎24-05-2022 12:54 PM
Iam in Malta and can't get mobile data to work for me
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Re: How and where can I chat with a customer care agent
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The Legend
The Legend
dalyer
Posts: 16,988
‎24-05-2022 12:59 PM
@PaddyH8838 wrote:
Iam in Malta and can't get mobile data to work for me

 

Have a look here

 

https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/td-p/56352

 

https://community.48.ie/t5/The-Knowledgebase/The-Roaming-Troubleshooting-Guide/ta-p/52179

 

If that doesn't help then you'll have to contact 48 support.

But be aware that many people have reported problems with roaming lately.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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