See the link in my signature below or email them at email@example.com
here's the answer from an online agent.........
Our support team is trying to figure out the main issue. As some users have reported this problem, hence our support team is figuring out the main cause of this issue.
As of now we don't have an estimated time frame, however it'll be fixed at the earliest.
I'm in the UK, I can't get data roaming
If the suggestions here don't help then you'll have to contact 48 support but many people are having similar problems in recent months and some never get it working at all.