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Forum Posts

Unable to receive calls from landline?

Hi,  I am a new member, I joined recently and also brought my wife and kids memberships. So far so good, except and issue we noticed receiving calls.  Last Thursday my wife was in the Hospital for a test, they were supposed to call me to collect her ...

Dáta not turning on

Hey yesterday I put my new 48 sum in my phone and the data will not turn on when I click the button. Do you have any suggestions?

Can't get a sim card sent to me

I'm facing a problem getting a sim card since last month ask for a sim card I get an answer I will get it next week thats what I get from them. I don't know what to say anymore they have my address. My number and my email

New SIM activated. No internet connection.

I got my new SIM today, installed and activated. It shows a network connection, but when I try to access a website (or load an app that needs a connection) I get an error saying I'm not connected. EDIT: Changing the APN settings appears to have fixed...

Moving number

Hi! I've just moved my number and I need to verify my new number so I can use it for iMessage etc but the 'move my number' tab isn't accepting my number as it's already been moved over so I can't put in my code and live chat hasn't been available for...

Membership and moving number

If I buy membership before I need to move my number when I move my number will I still have the membership benefits I bought prior to the move?

I do not have a smart phone

I have entered the SIM to the phone and entered the PIN but then it asking me for a password and I cannot enter the password using the keypad on my older style phone as each tap is registering as digit in the password e.g. I have to press the number ...