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New phone - new SIM card

I got a new phone and was told by tye shop to get a new sim as my other one might be very old and cauing slow working of things on ny phone

Number port to 48 failed - incorrect account type

Hi there,I tried to transfer my phone number and y received a message from 48 who said : From 48: Your port to 48 was rejected due to an incorrect account type. Please contact your provider to confirm your details, then resubmit your request on My48>...