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No data credit

KennethL0551
Newcomer

‎28-02-2021 02:05 PM

Hi, I purchased membership this morning
But did not get any data.
Phone and text credit are ok.
Thanks
1 person had this problem.
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dalyer
The Legend
The Legend

‎28-02-2021 03:17 PM - edited ‎28-02-2021 03:18 PM

Do you mean that your My48 account page says that you have no data allowance?
Is data working?
Are your APN settings configured correctly?

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493/highlig...

Did data work for you before?

 

Remember that purchasing a new membership doesn't necessarily mean that it starts immediately.

It won't if there's a current membership that hasn't run its full monthly course yet.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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