Confusion re how membership payments & data allowances work

[AmyH3814]

Just to let everyone know if they're thinking of joining 48. I paid 26 euro for the first month alone as I had to pay 13 extra on my 13 membership. I didn't retain any credit my credit has been 0 since I paid the 26. My plan was coming up so I decided to check when that was and I just seen recently the data isn't unlimited as the green circle is almost full as I have used 216 gb as I hotspot and my data is almost used. So it's isn't umlimited just to let potential customers know.

[dalyer]

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@AmyH3814 wrote:
Just to let everyone know if they're thinking of joining 48. I paid 26 euro for the first month alone as I had to pay 13 extra on my 13 membership.

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That's correct - see here:

• https://48.ie/legal/price-plan-details

€12.99 Plan

This €12.99 Plan is only available to new 48 customers who order their 48 SIM and purchase a €12.99 Plan from the 5^th April 2022. A one-time activation fee of €12.99 applies with the first plan purchase.

At the moment the second month free offer is available again but, unfortunately, you may have missed out on it?

• https://48.ie/legal/terms-and-conditions#62

62. December 2024 - February 2025 - 48 One Month Free Promotion

The following terms and conditions for the one Month Free plan Promotion (the “Promotion”) are in addition to the 48 Terms of service  https://48.ie/legal/terms-and-conditions.

Promotion: Free 1 x €12.99 monthly 48 plan subject to the below eligibility criteria.

Promotion Dates: 17th December 2024 – 28th February 2025 inclusive.

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@AmyH3814 wrote:
I didn't retain any credit my credit has been 0 since I paid the 26. My plan was coming up so I decided to check when that was and I just seen recently the data isn't unlimited as the green circle is almost full as I have used 216 gb as I hotspot and my data is almost used. So it's isn't umlimited just to let potential customers know.

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That's also correct - €12.99 paid for the one-time activation fee and the other €12.99 paid for your first membership plan. This doesn't appear as cash credit on your account thereafter - that's not how 48 works.

• https://48.ie/memberships

If you need cash credit on your account to pay for out of memberhship bundle services:

• https://48.ie/charges

then you add that separately:

• https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268

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@AmyH3814 wrote:
My plan was coming up so I decided to check when that was and I just seen recently the data isn't unlimited as the green circle is almost full as I have used 216 gb as I hotspot and my data is almost used. So it's isn't umlimited just to let potential customers know.

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Data is unlimited on the €12.99 plan.

If you need to contact 48 support about any of this then see the links in my signature below.

[AmyH3814]

It's not umlimited as i have told you my green circle for data usage was almost full. Also I don't know why you're editing my post and putting a title I didn't put on it for? I'd you're not an employee. Plus like I stated they took 26 euro off me for one month and I didn't retain any credit and its .ot umlimited data like they claim. That stands.