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Topped up the wrong account

Newcomer
Posts: 1
‎05-03-2021 10:28 AM
Hi guys,

I have 2 account (2 48 numbers) and yesterday I accidentally topped up to the wrong number. Is there any chance that I can switch the credit to the other one or possibly get the refund?
Posted from Apple iPhone
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Re: Topped up the wrong account

The Legend
Posts: 16,195
‎05-03-2021 11:49 AM
You'll have to contact 48 support (or maybe the wrong number that you topped up) to get this sorted out.
See the link in my signature below.

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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Re: Topped up the wrong account

The Legend
Posts: 16,195
‎05-03-2021 11:51 AM
Oh sorry, you own the two accounts but simply topped up the wrong one, not some stranger's account. :-)
Contact 48 support and as long as it's not a membership or add-on that has already started they should be able to move it to the correct account.

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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