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mobile data problem

katka4
Newcomer

‎02-08-2017 03:45 PM

Hi just got new phone Mi 4 from china. My mobile data does not work. I have credit definitely and I had downloaded this app you mentioned on your instruction. I am unsure how to run it. it is set up for all the countries including Ireland but when I tap on it brings me to the screen of with APN, APN TYPE, MMSC, MMS PROXY, MMS PORT info but that is all. I switched the phone on and off and tried flight mode on and off but nothing works. Thx Kasia

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2 REPLIES 2

dalyer
The Legend
The Legend

‎02-08-2017 05:09 PM

Did you configure your internet settings for the 48 network?
If not then follow the instructions here to do this

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎02-08-2017 10:24 PM

Did that help at all @katka4?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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