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No network in Adamstown

Hi,

I am writing to bring to your attention the persistent poor signal issues I have been experiencing with the 48 network. I reside at Paddock drive, Adamstown and have frequently encountered problems with weak or no signal in my home and surrounding area. This has led to poor call quality, extremely slow mobile data speeds, and in some cases, complete inability to connect. These issues have significantly disrupted my daily activities.

I kindly request that your company investigate and resolve this issue as soon as possible, ensuring a stable and reliable network service. I would appreciate it if you could provide information on the steps being taken to address this problem and an estimated timeline for resolution. If the issue persists without improvement, I may have to consider switching providers and escalate the matter to the relevant communication authorities.

I look forward to your prompt response.

Thanks,
Shubham
1 REPLY 1

dalyer
The Legend
The Legend

48 support don't generally monitor or respond to posts here on the Community Forum.

If you want to raise this issue with them then you'll have to contact them directly. 

See the links in my signature below.

The third link includes details on the 48 complaints process in case you need it.

Do you know anybody else in the vicinity on 48?

Do they have the same issues?

Have you tried a replacement SIM just in case there's an issue with your current SIM?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.