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Roaming in Italy - unable to access mobile data

DeirdreA9899
Newcomer

Sunday - last edited Sunday by The Legend

I am currently abroad In Italy. I have iPhone 13 and I have data roaming, mobile data on, it says LTE, I have sim application set to international. I am not picking up any signal to access the internet unless I am connected to Wi-Fi. I maintain this is a company issue as all details on my iPhone are on. Does any one have any suggestion or advice on how to get this working please? I can’t get though to an agent with 48.ie thanks in advance.

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1 REPLY 1

dalyer
The Legend
The Legend

Sunday

Do you have a connection to a local network?

Do calls and texts work ok?

What are your APN settings?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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