Live chat
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
24-11-2020 08:12 PM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
24-11-2020 08:50 PM
If the chat option doesn't appear then you'll have to just keep refreshing until it does.
Or wait until tomorrow if it's finished for the day.
Hope this helps.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
11-07-2023 02:55 PM
Hi ,
I wonder could you help me . a few days ago i lost all access to the internet , a day before that my usual 13 euros was decucted from my bank to pay 48 its monthly due . i got a text from 48 telling me 'i had used up all my data in my membership' , what do you think i should do , thanks

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
11-07-2023 07:16 PM - edited 11-07-2023 07:18 PM
@ConorA3015 wrote:
Hi ,
I wonder could you help me . a few days ago i lost all access to the internet , a day before that my usual 13 euros was decucted from my bank to pay 48 its monthly due . i got a text from 48 telling me 'i had used up all my data in my membership' , what do you think i should do , thanks
You'll probably need to contact 48 support about this.
See the link in my signature below or email them at support@48months.zendesk.com
What does your My48 account page say about your membership status and data balance?
What does your Transactions page say about your recent transactions?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
02-08-2023 11:53 AM
Can please check the mobile number for my daugher 089 4912378
I have a log in for 48 but my sons account comes up. My daughter account is not showing
Her mobile data stopped and I dont think I was charged last month.
Can you please check and let me know by email
Thanks Joan

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
02-08-2023 02:48 PM - edited 02-08-2023 03:30 PM
@JoanL0615 wrote:
Can please check the mobile number for my daugher 089xxxxxxx
I have a log in for 48 but my sons account comes up. My daughter account is not showing
Her mobile data stopped and I dont think I was charged last month.
Can you please check and let me know by email
Thanks Joan
You'll need to contact 48 support about this.
Nobody on the community forum will be able to help.
See the link in my signature below or email them at support@48months.zendesk.com
It's not a good idea to post personal info such as your daughter's phone number online by the way.
Also, the login credentials (email address and password) will be different for your son's and daughter's accounts so you need to know both sets in order to log into the two accounts.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
24-11-2020 09:13 PM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
24-11-2020 10:45 PM
You can't activated a second SIM on the same account.
You need to be logged out to activate it using a new account/email address.
Hope this helps.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
17-12-2020 04:49 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
17-12-2020 04:50 PM
