Problems getting started on 48

[PatrykJ5522]

Hello how long is take a to processing my SIM card 48 and my phone number I’m a starting 48sim card today and I still wait for 1gb wifi and to top up my 48 SIM card

[dalyer]

You might want to review the New to 48 FAQs in case they help: 

• https://48.ie/help/new-to-48

Did you successfully activate your SIM?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

Did you successfully port your number? 

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

Does the correct number appear on your My48 account?

• https://48.ie/my48/settings/my-details

Do you have a connection to the 48 network?

If not then if you do a manual search for networks can you see and connect to 48?

Did you configure your APN settings for mobile data to work? 

Text "APN" to 50048 and follow the instructions to do this: 

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689

Are there any messages when you log into your My48 account?

• https://48.ie/my48

If you need to contact 48 support about this then see the links in my signature below.