Roaming issues in the UK

[MayboH9855]

Hello!

I've been having issues with getting roaming to work when in the UK even though my husband has no problems, we're both with 48. I've deleted the APN details and set it up again several times, as per the troubleshoot guides for Android, but it still doesn't work. Phone model is Samsung A23. Does anyone have a solution or know why?

Thanks in advance!

[dalyer]

For roaming issues the usual advice applies: 

Unfortunately many people still seem to have problems with roaming abroad on 48 for some reason.

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you have returned to Ireland from roaming abroad and are having problems using the 48 network/calls/texts/mobile data then see this key post, in particular the section titled "Returned Home?":

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179

If you still have problems then you'll probably need to contact 48 support for further assistance.