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Mobile data problem

DeanT9973
Newcomer
Hi ,why am I not receiving Mobile data when im outside mt house even when its switched on please
3 REPLIES 3

dalyer
The Legend
The Legend

Did you configure your settings?

 

https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

sop
Newcomer
Hi 48 started using my data from new membership on the 11th when my membership should have started on the 12th and I had data more than 5gb left, why do you think you can get away with this?
Surely a new member ship shouldn't kick in on till the date specified

dalyer
The Legend
The Legend
You probably need to contact 48 support about this.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.