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Mobile data problem

DeanT9973
Newcomer

‎11-01-2021 05:18 PM

Hi ,why am I not receiving Mobile data when im outside mt house even when its switched on please
1 person had this problem.
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3 REPLIES 3

dalyer
The Legend
The Legend

‎11-01-2021 06:17 PM

Did you configure your settings?

 

https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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sop
Newcomer

‎11-01-2021 10:58 PM

Hi 48 started using my data from new membership on the 11th when my membership should have started on the 12th and I had data more than 5gb left, why do you think you can get away with this?
Surely a new member ship shouldn't kick in on till the date specified
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dalyer
The Legend
The Legend

‎12-01-2021 08:35 AM

You probably need to contact 48 support about this.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes