Re: How to fix no network service when roaming

dalyer · ‎16-09-2021

@SaikumarM4555 wrote:

This solution is not working on an iPhone in Belgium. Can anyone share the exact APN settings for the mobile data?!

Thanks.

Here:

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

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JohnR4880 · ‎15-10-2021

I got the phone working in spain but its stuck on proximus now im back in eire

What do i do?

dalyer · ‎15-10-2021

Try these posts and if they don't help then you'll have to contact 48 support.

https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56518

https://community.48.ie/t5/The-Knowledgebase/The-Roaming-Troubleshooting-Guide/ta-p/52179

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

AoifeC7657 · ‎25-10-2021

Thanks for that!! Very easy to follow on my phone (Apple) and my husband’s phone (Samsung). Had no network on hols in Tenerife but it’s back now with those changes.

CormacO3186 · ‎11-11-2021

I'm currently having the same problem. Went to the UK, got on roaming, now I can't reconnect to 48 for phone amd mobile data services. Tried the sim in another phone and the same thing happened. Tried a new sim in my phone and the correct APN comes up but still can;t connect to the 48 network. Using a new Redmi Note 10 and an old Huawei P smart.

dalyer · ‎11-11-2021

@CormacO3186 wrote:

I'm currently having the same problem. Went to the UK, got on roaming, now I can't reconnect to 48 for phone amd mobile data services. Tried the sim in another phone and the same thing happened. Tried a new sim in my phone and the correct APN comes up but still can;t connect to the 48 network. Using a new Redmi Note 10 and an old Huawei P smart.

Did you try all the tips mentioned in the first post in this thread?

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

kavala · ‎06-12-2021

S20 Fe 5g

dalyer · ‎06-12-2021

@kavala wrote:
S20 Fe 5g

It's not really clear what your question is but assuming that you're having problems with getting a network connection while roaming abroad you might want to read the links posted here as they may contain some relevant info/advice:

https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56677/highlight/t...

Note that 48 don't support 5G (only 4G/3G/2G) and there have been some reports that they don't even support 4G while roaming abroad (only 3G/2G).

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

SaharL3675 · ‎23-12-2021

How did ypu fix it on your iPhone, I am in Belgium and cant have data, I have tried all the settings mentioned above

dalyer · ‎24-12-2021

If none of the suggestions posted or linked above helped then you'll have to contact 48 support for advice.

See the link in my signature below.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.