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Hotspot not working

DeepakP8086
Newcomer
 
4 REPLIES 4

dalyer
The Legend
The Legend

Your post was blank @DeepakP8086.

You need to provide a bit more information if you want assistance from the Community Forum.

Is your mobile data working normally for apps and internet access? 

If not then you need to configure your APN settings first.

Text "APN" to 50048 and follow the instructions here to do this: 

Once your mobile data is working you just configure your hotspot as normal. E.g.:

There may be one gotcha with iPhones which is mentioned here under the heading "A note about personal hotspot setup on iPhones":

If that doesn't help then you'll need to post back with more information about what you've tried and what's not working. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

My hotspot is disabled and I don’t know what to do but my data is working perfectly

What exactly do you mean by "it's disabled"?

How is this manifesting itself?

Did you read my previous post and follow the links? 

You'll need to explain the issue in more detail. 

What exactly are you trying, exactly what steps are you taking, what isn't working as expected. 

What make and model of phone is it? 

If it's an iPhone then you need to read the link that I posted above.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

DeepakP8086
Newcomer
My hotspot doesn’t work it’s disabled but my data works perfectly