Configuring hotspot - told to contact carrier

[NadeemA4583]

When I try setup hotspot I get notification to enable personal hotspot on this account contact carrier

[dalyer]

I presume that this is on an iPhone? 

If so then you should read this post, in particular the section titled "A note about personal hotspot setup on iPhones":

• https://community.48.ie/t5/The-Knowledge-Base/My-Internet-is-Not-Working/ta-p/45928

If you need to contact 48 support about this then see the links in my signature below.