48 Community

Roaming not working in London

I'm currently in London and I don't have roaming

Txt messages to iPhone/iMessage users work but not to others

I recently signed up / bought plan. I have been able to send text messages to anyone who has an IPhone (as I have an IPhone) but messages to those who don’t have an IPhone the messages are failing - I have been on to 48Help for the past week and ever...

How can I update my registered payment card details?

How to update my credit card details on 48

Roaming in Turkey not working

Hi, I am in Turkey and I can't receive or make any phone calls. I know that I don't have roaming but at least phone calls. Please help. Thank yoy.

Reported SMS issues weeks ago - no support contact since

Hi there, I reported an issue with sending/receiving SMS to another network a couple of weeks bag via online chat - was promised follow-up from tech team in 3-5 days. Not a sausage since. Don't fancy going through the whole rigmarole of reporting aga...

Network showing as Tesco Mobile - any way to change it?

My network is showing as Tesco Mobile on my phone. Anyway to change this?

Can't make calls - says no credit/minutes

Hi guys,I have the plan and it says i have unlimited calls but when I try to call anyone i get an automated message saying that I dont have any credit or minutes. I am able to receive calls and messages and my data works fine but i just cant make cal...

Switched from iPhone 8 to 12 and now can't connect to 48

I recently changed my I phone from an 8 to a 12 and can’t get connected to 48

Unable to use roaming in EU and NI - tried troubleshooting

Trial 1GB mobile data allowance doesn't offer 5G?

Does anyone ese think it a bit churlish that the 1GB trial plan only includes 4G coverage. I signed up for a trial recently specifically and only to test the 5G performance. It was only after I activated the sim that I discovered it was limited to 4G...