Phones on 48

Can't receive sms from UK

I ported my phone today and its been an absolute nightmare. First of all I noticed that imessage was not activating (I had 10.99 credit on my account). I then notice that my relatives in the UK could not send sms's to me either. So I have credit o...

Resolved! nokia 2.4 data not working. no apn save button

I have a nokia 2.4 and can't get data working. The 'config file' doesn't get through via SMS. The APN screen says that APN settings 'are not available for this user'. I hit the 'reset to default' a few times. You can enter all the APN settings but th...

Not receiving SMS messages

Hi I am a 48 customer for around a year. Since today I am not able to receive text messages for some reason. I am able to send txts, make & receive calls no problem. Can also receive WhatsApp messages. All help appreciated & needed urgently due to ne...

Hotspot

Does the 10.99 membership allow us to have a personal hotspot because i cant find the option to turn it on in my settings

CID Manager - New Service Provider Notification (Samsung S9)

CID Manager - New Service Provider Tap here to use your new service providers app So when you tap, you then get a warning which reads:To use your new service providers apps and settings you need to factory reset your phone. All of your user data will...

Connection

My phone is dropping complete connection signal when I try to make a call, I find I need to reboot phone and it works but it also happens when people try to call me.i have had my 48 for a good few years and have not had this problem. Just wondering i...

Need a micro SIM card

I need a micro SIM card because I had the standard sized sim card then I upgraded my phone but when I was cutting my sim down it got damaged so could I get an other one sent out with the same number I have now <personal details removed>?

Calls not being recieved

Hi there, I'm recently having a problem where callers to me can't get through. They aren't getting through to voicemail either, a message just says there is a problem connecting. It's not every call and network coverage is good.Any ideas?

Problem moving my number

Guys I'm trying to join the 48 network but I keep receiving emails stating there's been a problem.I'm trying to move from prepay GoMo to 48. I have chosen every option available in a desperate attempt at one of them working but all results in the sam...

Data did not renew

In transactions it records that my data was renewed today. It hasn't and I now have no data until April 26th.

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