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Coverage dropping

Emmad8170
Newcomer

‎20-10-2023 07:14 AM

My coverage is constantly dropping when I'm not connected to WiFi- emergency calls only message
When I go in and wake the phone up it will come back after a few minutes of trying but am missing calls during the day as I don't realise my coverage is gone
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1 REPLY 1

dalyer
The Legend
The Legend

‎20-10-2023 07:34 AM

If the phone is taking time to respond to being woken up that sounds like a phone rather than a network issue.

Can you try your SIM in another unlocked phone to see if it works ok there?

You could try a replacement SIM if there's still a problem.

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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