SIM not being recognised by new Pixel 9a phone

[JohnD2148]

Hi, I recently bought a new Pixel 9a and the phone doesn't seem to recognise when the SIM is entered. I have restarted it, and no joy. The sim works fine in my older 4a phone. Any ideas? I am not sure if the problem is with the phone or the network/sim.

Thanks in advance.

[dalyer]

Perhaps the Pixel 9a needs a class C/1.8 volt SIM and your SIM is old and only class B/3V?

• https://en.wikipedia.org/wiki/SIM_card#Design

Maybe try a replacement and see if that helps: 

• https://48.ie/help/sim-replacement

If you need to contact 48 support about this then see the links in my signature below.

[dalyer]

Yes, probably the SIM class C issue alright...

• https://community.48.ie/t5/Phones/Upgraded-to-Pixel-9a-and-getting-quot-SIM-Error-quot/m-p/68849/hig...

[JohnB9403]

Did this get sorted out by ordering a replacement SIM? I'm in the same boat

[dalyer]

Most people don't bother to post follow ups so you'll probably be as well to order a new/replacement SIM and try for yourself. 

See my previous reply. 

• https://community.48.ie/t5/Phones/Upgraded-to-Pixel-9a-and-getting-quot-SIM-Error-quot/m-p/68849/hig...

If you need to contact 48 support about this then see the links in my signature below.

[JohnB9403]

Well I am going to post follow up, as of today the new sim worked in the Pixel 9a phone.

[dalyer]

That's great. 

That might help others. 

Glad you got it sorted.

[DavidB3884]

Ive got a pixel 10 and same error so I guess new sim needed too?

[dalyer]

Very likely.

Best to try that first. 

And make sure that the phone is updated to the latest software available from Google. 

If you need to contact 48 support about this then see the links in my signature below.