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SIM not being recognised by new Pixel 9a phone

JohnD2148
Newcomer

Hi, I recently bought a new Pixel 9a and the phone doesn't seem to recognise when the SIM is entered. I have restarted it, and no joy. The sim works fine in my older 4a phone. Any ideas? I am not sure if the problem is with the phone or the network/sim.

Thanks in advance.

 

2 REPLIES 2

dalyer
The Legend
The Legend

Perhaps the Pixel 9a needs a class C/1.8 volt SIM and your SIM is old and only class B/3V?

Maybe try a replacement and see if that helps: 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Yes, probably the SIM class C issue alright...

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.