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Newcomer
Posts: 3
‎30-09-2017 10:37 PM
Just returned from Spain and have No Service - any ideas ??
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Re: No service

The Legend
Posts: 17,519
‎30-09-2017 11:03 PM

You seem to be using an iPhone?

If that's the case then see here:

 

iPhone abroad issue

 

If that doesn't help then you'll need to contact 48 support for more advice.

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

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Re: No service

The Legend
Posts: 17,519
‎30-09-2017 11:03 PM

You seem to be using an iPhone?

If that's the case then see here:

 

iPhone abroad issue

 

If that doesn't help then you'll need to contact 48 support for more advice.

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: No service

Newcomer
Posts: 3
‎30-09-2017 11:53 PM
Tried this suggestion and it worked . Thanks so much
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Re: No service

Newcomer
Posts: 3
‎30-09-2017 11:53 PM
 
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Re: No service

The Legend
Posts: 17,519
‎01-10-2017 12:00 AM

Great - glad it worked.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: No service

Newcomer
Posts: 1
‎08-03-2023 10:58 AM
I have no service on my 48
Posted from Apple iPhone
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Re: No service

The Legend
Posts: 17,519
‎08-03-2023 11:21 AM

You'll need to post a bit more info if you want assistance from the community forum.

For example...

Did it work before or are you just getting started on 48?

Is the phone unlocked for use on any network?

Did anything change on the phone recently such as settings changes or software update?

Any error messages?

If you do a manual scan for networks can you see and comment to 48?

 

If you need to contact 48 support then see the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: No service

Newcomer
Posts: 1
‎09-03-2023 12:46 PM
I have no signal since returning to Ireland
Posted from Apple iPhone
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Re: No service

The Legend
Posts: 17,519
‎09-03-2023 03:27 PM

@MaureenM6807 wrote:
I have no signal since returning to Ireland

 

Does this help?

In particular the section titled "Returned Home?"?

 

https://community.48.ie/t5/The-Knowledgebase/The-Roaming-Troubleshooting-Guide/ta-p/52179


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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