Phones

[shuv]

Just returned from Spain and have No Service - any ideas ??

[dalyer · Accepted solution]

You seem to be using an iPhone?

If that's the case then see here:

iPhone abroad issue

If that doesn't help then you'll need to contact 48 support for more advice.

Hope this helps.

[dalyer · Accepted solution]

You seem to be using an iPhone?

If that's the case then see here:

iPhone abroad issue

If that doesn't help then you'll need to contact 48 support for more advice.

Hope this helps.

[shuv]

Tried this suggestion and it worked . Thanks so much

[dalyer]

Great - glad it worked.

[joant2805]

I have no service on my 48

[dalyer]

You'll need to post a bit more info if you want assistance from the community forum.

For example...

Did it work before or are you just getting started on 48?

Is the phone unlocked for use on any network?

Did anything change on the phone recently such as settings changes or software update?

Any error messages?

If you do a manual scan for networks can you see and comment to 48?

If you need to contact 48 support then see the link in my signature below or email them at support@48months.zendesk.com

[MaureenM6807]

I have no signal since returning to Ireland

[dalyer]

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@MaureenM6807 wrote:
I have no signal since returning to Ireland

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Does this help?

In particular the section titled "Returned Home?"?

https://community.48.ie/t5/The-Knowledgebase/The-Roaming-Troubleshooting-Guide/ta-p/52179