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Mms setup

BridgetB0608
Newcomer

‎20-03-2023 09:35 PM

My husband has an iPhone xr and just switched to 48. He is now unable to send messages with pictures I.e. mms and the option to activate it is not appearing in his settings. Any advice?
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2 REPLIES 2

dalyer
The Legend
The Legend

‎20-03-2023 11:18 PM - edited ‎23-03-2023 07:40 AM

Did he configure the relevant settings?

 

https://community.48.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

 

He'll also need cash credit on his account to pay for sending MMS messages.

 

https://48.ie/charges/other-call-charges

 

"MMS National 30c (per MMS)"

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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BridgetB0608
Newcomer

‎23-03-2023 07:33 AM

Thank you for your reply. I will pass this info onto him. I think the issue may have been cash credit alright.👍
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