48 Community

finbarr2016 · ‎26-05-2021

I have been with 48 since 2016. I have lost my phone. Will I be able to get New SIM with my old Number?

Finbar

dalyer · ‎26-05-2021

Yes.
Go to

My 48 account > My Profile > Reorder SIM > SIM lost or stolen

https://48.ie/my48/settings

Hope this helps

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎26-05-2021

Yes.
Go to

My 48 account > My Profile > Reorder SIM > SIM lost or stolen

https://48.ie/my48/settings

Hope this helps

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

finbarr2016 · ‎29-05-2021

Thanks, This is te correct solution. I have ordered repplacement SIM

dalyer · ‎29-05-2021

You're welcome.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

DamianW1741 · ‎18-03-2022

I lost my phone

DamianW1741 · ‎18-03-2022

How do I stop sim card

dalyer · ‎18-03-2022

See here

https://community.48.ie/t5/The-Knowledgebase/You-need-a-new-SIM/ta-p/8487

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

nickyd · ‎11-09-2022

I have lost my phone - want to order a new sim but can I keep my number ? If so do I click lost or stolen block sim or re order sim . I need to keep my number

dalyer · ‎11-09-2022

Either option will keep your existing number.

But to stop somebody using your phone/SIM you should probably select "block SIM" to disable it.

https://community.48.ie/t5/The-Knowledgebase/You-need-a-new-SIM/ta-p/8487

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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