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Cant get whatsapp verification codes abroad

seanw0
Newcomer

‎22-07-2020 10:05 PM

Hi all,

 

I recently lost my phone where my 48 was set up on my Irish number. I now live in canada, and cant access my linked whataspp account and cant receive texts from 48 to verify identity,

 

Has anyone else experienced this issue? Any help would be appreciated !

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2 REPLIES 2

dalyer
The Legend
The Legend

‎23-07-2020 12:34 AM

Do you have an active membership so you can receive the verification text from WhatsApp?

Is this of any use?

https://faq.whatsapp.com/general/im-traveling-and-i-cant-get-my-whatsapp-code

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎23-07-2020 07:33 PM

Did that help at all @seanw0?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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