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Re: phone puk

sabir123
Newcomer
Hi.
My phone was off and I was trying to enter my sim password but I entered the wrong number 3 times and my phone locked.
Then the phone asked for the puk but unfortunately I don't know my puk.
Would you be able to give me the puk and would it be possible to change the sim card number.
2 REPLIES 2

dalyer
The Legend
The Legend

Log into your My48 account on the app or the website to get your PUK under Settings > My Details.

 

https://48.ie/my48/settings

 

You can change or disable your SIM PIN yourself on your phone.

In fact nobody else can change it as far as I know.

 

E.g.

 

Android:

 

https://www.digitalcitizen.life/how-change-or-remove-sim-pin-android-2-steps

 

iPhone:

 

https://support.apple.com/en-gb/HT201529

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

sabir123
Newcomer
Thank you very much Dalyer.