Reply

signal only with wifi on

Newcomer
Posts: 1
‎25-11-2014 11:58 PM
Updated nexus 5 to 5.0. Coverage bar has exclamation mark in it since. Receiving no notifications, emails, no access to Internet, etc unless I have wifi connected. Coverage bar has no exclamation mark with wifi connected. Phone also dropping signal, in that case I manually sign back into 48, with above issues still remaining. Any ideas/suggestions? Thanks
Posted from Apple iPhone
Reply
0 Likes

Re: signal only with wifi on

The Legend
Posts: 16,699
‎26-11-2014 12:02 AM

Sounds like the update may have lost your internet/APN settings and you need to configure these again and enable data roaming.

See here:

 

http://community.48months.ie/t5/Need-Help/internet-on-my-phone/m-p/31369#M10212

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Reply
0 Likes

Re: signal only with wifi on

Newcomer
Posts: 3
‎03-12-2021 10:03 AM
 
Posted from Generic Android 2.0
Reply
0 Likes

Re: signal only with wifi on

Newcomer
Posts: 3
‎03-12-2021 10:04 AM
hey, having the same problem and changing the APN didnt work.
Posted from Generic Android 2.0
Reply
0 Likes

Re: signal only with wifi on

The Legend
Posts: 16,699
‎03-12-2021 02:27 PM

What problem exactly?

No signal/network connection at all?

If so then if you do a manual search for networks can you see and connect to 48?

Did this work before?

Or are you just joining 48?

Is the SIM activated?

Is the phone unlocked for use on any network?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community