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mobile internet

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Anon
Not applicable

‎06-02-2014 12:38 AM

mobile internet is not working in my mobile
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dalyer
The Legend
The Legend

‎06-02-2014 09:49 AM

Did it work before and just stop? If so see this thread and maybe log a support query:

 

http://community.48months.ie/t5/Techie-Updates/Issue-with-some-customers-losing-3G-connection/td-p/1...

 

If it never worked before then you need to configure your internet settings and have a data allowance as part of your membership or add-on. Try all of the steps here:

 

http://community.48months.ie/t5/Need-Help/Samsung-Galaxy-phones-internet-settings/m-p/13363#M4013

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer
The Legend
The Legend

‎06-02-2014 09:49 AM

Did it work before and just stop? If so see this thread and maybe log a support query:

 

http://community.48months.ie/t5/Techie-Updates/Issue-with-some-customers-losing-3G-connection/td-p/1...

 

If it never worked before then you need to configure your internet settings and have a data allowance as part of your membership or add-on. Try all of the steps here:

 

http://community.48months.ie/t5/Need-Help/Samsung-Galaxy-phones-internet-settings/m-p/13363#M4013

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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