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internet settings

Anon
Not applicable
I don't know why or how my internet is not working please help
1 ACCEPTED SOLUTION

So - once again - what are your APN settings right now. List them out item by item. They should be under something like System settings > Wireless & networks > More > Mobile networks > Access Point Names > 48 and should comprise something like:

 

  • Name: 48
  • APN: 48months.liffeytelecom.com
  • Proxy: Not set
  • Port: Not set
  • Username: Not set
  • Password: Not set
  • Server: Not set
  • MMSC: http://mmc1/servlets/mms
  • MMS proxy: 10.1.11.19
  • MMS port: 8080
  • MCC: 272
  • MNC: 11
  • Authentication type: None 
  • APN type: default,mms,supl
  • APN protocol: IPv4
  • APN roaming protocol: IPv4
  • APN enabled/disabled: APN enabled
  • Maybe some other stuff depending on the phone and version of the software...

These work for me for internet access and MMS send/receive so if yours are different please clarify where - i.e. which specific settings are different and what values you have.

 

In my experience the Authentication type and APN type settings can vary a bit and sometimes what works for one person won't work for another (I think). I don't know why but that sometimes seems to be the case.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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13 REPLIES 13

dalyer
The Legend
The Legend

Did you configure your internet settings?

If not then try the online configurator for your phone (which seems to be a Huawei G510?):

 

http://48months.tweakker.com/choose/Huawei/Ascend%20G510

 

Make sure that data roaming is enabled as well.

 

If it still doesn't work then post your settings here in case there's something wrong with them.

Or try the other options here (e.g. manual configuration):

 

http://tinyurl.com/kys43lv

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
I'll check my data roaming now and I have configure my settings

Anon
Not applicable
Still isn't working

How did you configure your settings?

Did you use the online configurator?

If that didn't work then maybe try the Tweakker APN app:

 

https://play.google.com/store/apps/details?id=com.tweakker

 

If that still doesn't work then list out all of your settings here in case anything needs to be tweaked.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
I used the link before and my internet is still not working

No offence but I am trying to help but you are not addressing the questions that I am asking.

Just to make it clear what I'm asking you...

 

Did you try the online configurator - yes or no?

Did  that send the settings to your phone - yes or no?

Did they work - yes or no?

If that did not work did you try the Tweakker APN - yes or no?

 

If that did not work then please list your current APN/internet settings otherwise nobody here can really advise you.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
Yes
Yes
No
Yes

Anon
Not applicable
The last answer was meant to be a no

So - once again - what are your APN settings right now. List them out item by item. They should be under something like System settings > Wireless & networks > More > Mobile networks > Access Point Names > 48 and should comprise something like:

 

  • Name: 48
  • APN: 48months.liffeytelecom.com
  • Proxy: Not set
  • Port: Not set
  • Username: Not set
  • Password: Not set
  • Server: Not set
  • MMSC: http://mmc1/servlets/mms
  • MMS proxy: 10.1.11.19
  • MMS port: 8080
  • MCC: 272
  • MNC: 11
  • Authentication type: None 
  • APN type: default,mms,supl
  • APN protocol: IPv4
  • APN roaming protocol: IPv4
  • APN enabled/disabled: APN enabled
  • Maybe some other stuff depending on the phone and version of the software...

These work for me for internet access and MMS send/receive so if yours are different please clarify where - i.e. which specific settings are different and what values you have.

 

In my experience the Authentication type and APN type settings can vary a bit and sometimes what works for one person won't work for another (I think). I don't know why but that sometimes seems to be the case.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.