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Can't top up

ornamc14
Newcomer

‎30-12-2014 07:15 AM

I can't pay my membership or top up. It keeps saying that there is sucurity limitations when I go to by it with my card I have tried two cards and neither work?
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1 REPLY 1

dalyer
The Legend
The Legend

‎30-12-2014 10:29 AM

Did these cards ever work before on 48?

On any other online site?

Do you have 3D-Secure/Verified by VISA enabled on them?

If necessary you may need to contact 48 support about this:

 

Guide on how to get help

 

In the meantime you could try topping up by voucher:

 

How do I top up? Overview of the top-up payment op...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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