48 Community

Anon · ‎27-05-2016

Please advise me thanks, already activated just says no service? thanks.

dalyer · ‎27-05-2016

Do you mean to get the replacement SIM?

Or for the replacement SIM to become active?

It says here that you should get a replacement SIM withing 2-3 working days:

It doesn't say how long it should take for a replacement SIM to become active but I would expect it to be soon after the old SIM was disabled.

Make sure to switch off and on again and see if that helps.

If necessary contact 48 support for assistance:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

1amcn · ‎29-05-2016

shivon1

Did the recommended points help you?
Is the sim now working?

dalyer · ‎30-05-2016

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

how long does it take to kick in replacement sim for same 48 number please, many thanks.