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got a new number but i clicked transfer old number?

Anon
Not applicable

i picked transfer old number and 48 gave me a new number..i got an email about my account and i click the link on the email and it brought me to a page saying heres your new number? do i use this number till they transfer my old number? does anyone know?

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

You get a new 089 number with a new 48 SIM. This is the number displayed in your online account by default. If you want to transfer in another number from another operator then you follow this process.

 

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-keep-my-old-number/m-p/18#U18

 

If something is not going to plan then you may need to log a support request to ask 48 for assistance. 

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend

You get a new 089 number with a new 48 SIM. This is the number displayed in your online account by default. If you want to transfer in another number from another operator then you follow this process.

 

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-keep-my-old-number/m-p/18#U18

 

If something is not going to plan then you may need to log a support request to ask 48 for assistance. 

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.