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Keeping my old number

CourteneyTanatswaJ4603
Newcomer

yesterday

Hi, I recently joined 48 and received a new phone number, but I want to keep my original Vodafone number. I have started the Move Your Number process in My48, but my Vodafone account is registered in my mum’s name, and I’m being asked for the account number.

Could you please help me transfer my original Vodafone number to my existing 48 SIM and tell me what details you need from me or my mum? I don’t want to lose my old number because important people need to contact me on it. Thank you.
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dalyer
The Legend
The Legend

yesterday - last edited yesterday

You'll have to ask Vodafone for the required information in order to port your number from them to 48.

48 obviously can't access or give out Vodafone account numbers. 

If you need to contact 48 support then see the links in my signature below but I doubt that they're going to be able to help here as the information needed can only be obtained from Vodafone.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).
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