14-06-2013 07:26 PM
14-06-2013 11:04 PM - edited 14-06-2013 11:05 PM
What does your online account say about your membership status, expiry date and calls/texts/data/credit balances?
Remember that topping up (your credit balance) is not the same thing as buying membership:
Did sending texts work before this? If so when did it stop working and did anything change to cause this?
Is your SMSC configured correctly? I guess so if you can receive texts even if you cannot send them:
http://community.48months.ie/t5/Most-Popular-Questions-Knowledge/Problems-sending-a-text/ta-p/990
Can you make calls? If not then any chance that you breached the fair usage limits and got barred for the remainder of your current membership period?
http://48months.ie/boiler-plate/terms#18
You might need to log a support query to ask 48 for help with this:
http://help.48months.ie/requests/new
Hope this helps.
14-06-2013 11:04 PM - edited 14-06-2013 11:05 PM
What does your online account say about your membership status, expiry date and calls/texts/data/credit balances?
Remember that topping up (your credit balance) is not the same thing as buying membership:
Did sending texts work before this? If so when did it stop working and did anything change to cause this?
Is your SMSC configured correctly? I guess so if you can receive texts even if you cannot send them:
http://community.48months.ie/t5/Most-Popular-Questions-Knowledge/Problems-sending-a-text/ta-p/990
Can you make calls? If not then any chance that you breached the fair usage limits and got barred for the remainder of your current membership period?
http://48months.ie/boiler-plate/terms#18
You might need to log a support query to ask 48 for help with this:
http://help.48months.ie/requests/new
Hope this helps.
15-06-2013 11:41 AM
15-06-2013 02:20 PM
OK - I guess you'll probably need to log a support request to ask 48 for help with this as I mentioned above.
Hope this helps.