Internet not working

[martdiz]

Hi, I would like to find out why my onternet is sor of working. I can send messages on WhatsApp but webpages will not load. Have you banned my ip? Thanks

[dalyer]

When was mobile data working ok for you last? 

Did anything change on the phone in the meantime? 

Make sure that your APN settings are configured correctly.

Text "APN" to 50048 and follow the instructions here to do this: 

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

If you're not on the unlimited data €12.99 plan then do you have a non zero data allowance balance? 

If you still can't browse the internet or use connected apps then make sure that they have rights to use mobile data. 

If you need to contact 48 support about this then see the links in my signature below.