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can't receive calls or call anyone

rachel_h
Newcomer
Every time I go to call someone or someone calls me it says either of us are busy. This only happened today but I have rang and received calls today already. I have tried restarting my phone and taking out the sim but it's no use.
4 REPLIES 4

dalyer
The Legend
The Legend

Does this happen for all outgoing and incoming calls or just some?

Did anything change on your phone recently - e.g. software update, settings changes etc.?

If it continues to be a problem then you probably need to contact 48 support:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps,

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

rachel_h
Newcomer
Nothing has changed with my phone, it only happens selectively for no reason. It does happen for both incoming and outgoing calls, it says, both ways, that the network is busy although it is not.

OK - I think you need to contact 48 support to get them to look into this at their end.

Use the link that I posted above.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did you contact 48 support and get this sorted?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.