48 Community

blzox · ‎12-02-2015

Hi there,

I tried activating my sim card but I keep getting an error message

"We are unable to register your SIM, please contact a 48 agent for more information."

I attempted deleting history, new browser and all that but I keep getting the same error.

Any help would be greatly appreciated.

dalyer · ‎12-02-2015

Contact 48 support for advice on this:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

blzox · ‎12-02-2015

Well this is another issue!

Everytime I attempt to contact an agent or attempt to "send a new request" I get this

"Sorry! Not possible to log into the support site. Try again later or contact an agent"

Anyway an agent can actually get i touch with myself instead?

dalyer · ‎12-02-2015

Try the email address:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

blzox · ‎12-02-2015

Great thanks

serenbear · ‎15-02-2015

Hi

I brought over my number now cant make calls on eitehr network

who do i contact

dalyer · ‎15-02-2015

48 support:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

serenbear · ‎15-02-2015

this doesnt help

can i get a phone number to speak to someone please

as i have lost 2 numbers now

dalyer · ‎15-02-2015

There is no phone number for contacting 48 support.

All support is online via the link that I posted above or this email address:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

serenbear · ‎15-02-2015

link does nto work. i cant change a sim and its seems you wont help.

Sim Registration failure