48 Community

Anon · ‎09-05-2013

Hi,
I have tried to buy my membership with my visa debit and my MasterCard but I have not been able to buy it with either and I keep getting an error saying that this is due to security limitations. Any help would be appreciated.
Thanks

dalyer · ‎09-05-2013

Any chance you need to register for 3D secure authentication (or the like) for online purchases?

http://en.wikipedia.org/wiki/MasterCard_SecureCode

Maybe log a support request to get 48 to look into this for you in case something else is causing the problem:

http://help.48months.ie/requests/new

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎09-05-2013

Any chance you need to register for 3D secure authentication (or the like) for online purchases?

http://en.wikipedia.org/wiki/MasterCard_SecureCode

Maybe log a support request to get 48 to look into this for you in case something else is causing the problem:

http://help.48months.ie/requests/new

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎11-05-2013

Have the same problem, someone help!

dalyer · ‎11-05-2013

You should log a support request to get 48 to look into this for you as I suggested above.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎12-03-2014

Same problem...

dalyer · ‎13-03-2014

Same solution - contact 48 support and/or your bank.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Security limitations when buying membership