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Payment

muireann_mc
Newcomer

‎16-01-2015 09:13 PM

My card is denied and can't enter my security card when there is money on the card . I topped up plenty of times putting the security code in but never processed .
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1 REPLY 1

dalyer
The Legend
The Legend

‎16-01-2015 09:34 PM

I don't understand what you mean by "can't enter my security card when there is money on the card".

What security code are you referring to?

Did this card ever work for online payments on 48 or any other site?

What is the country of issue of the card?

What sort of card is it (VISA credit, VISA debit, etc.)?

Is 3-D Secure/Verified by VISA enabled on it?

Maybe contact 48 support for assistance:

 

http://www.48months.ie/help#ask-a-48-agent

 

Maybe also contact your card provider to see if they can advise?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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