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13-11-2013 11:07 AM
Has anyone else had this problem? Is there a fix? Thanks.
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18-11-2013 11:25 AM
Thanks for all your help guys.
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13-11-2013 11:29 AM
I think you'll have to log a support request to get 48 support to look into this for you:
Hope this helps.
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13-11-2013 11:33 AM
Hi Ian_b
Interesting query... i have not seen an issue about text's being delayed quite like your's on the forum!
What i have seen though, is failed text query's & these are an easy fix, & may work in your case.
It's usually down to overloading the message box - By putting a default setting on the message box to clear old message's once a certain number is reached, seem's to work well.
Of course, this depend's on your handset... if the problem you have continue's, either check message setting's for the default message clear, or scroll through message's and deleate where necessary and see if it resolve's.
Or try 48 sim in a different handset for a few hour's ... see if the message's arrive on time then.
🙂
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13-11-2013 11:35 AM
Answer post's crossed!
🙂
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13-11-2013 08:21 PM
Similar problem here except with Meteor...
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16-11-2013 11:38 AM
Hi again.
Just a follow up on the text Delay issue you had.
Did you find a fix for the issue? What was the problem found to be?
Can you Post back & let us know how you got on after...
🙂
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17-11-2013 01:56 PM
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17-11-2013 02:31 PM
I see...
Personally, Whatever plan of action that is being undertaken right now (changing/looking at handset setting's) if i was in a similar position - i would give it an acceptable time limit to see improvement's, then order a NEW 48 sim (not a replacement-very important) while logged out of 48 membership page & try that approach.
Do not consider a factory reset... in some handset's (like Samsung) that have been network unlocked - factory reset can mess it up.
Don't be disheartened, If it is only a New Sim you require, it's not too much hassle - it would mean a couple of day's wait for it's arrival, & then logging a support ticket for the Agent's to whip over your account detail's and/or ported number to new Sim.
🙂
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17-11-2013 04:28 PM
I tried my SIM in a different phone and I got three test messages, plus a few old ones. I'm now fairly sure it's my phone, but I'm not positive.
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17-11-2013 04:40 PM
I wouldn't be utterly convinced either - to be honest, the crux here is the answer to this question - had you issue's receiving 02 text's etc on the handset before switching to 48...
🙂