19-10-2015 10:22 AM
When I try to call someone (Irish mobile number), a voice says I don't have any minutes left - but when I came on here to check my account, it says I have 291 minutes left... Any ideas?
19-10-2015 01:38 PM
Is it definitely a mobile number and not a landline or other "special" number?
What is the prefix?
Do you know what network they're on?
If necessary contact 48 support for more assistance:
http://www.48months.ie/help#ask-a-48-agent
Hope this helps.
19-10-2015 01:56 PM
Yes, it was a mobile number and they are on 48 too. But I just tried again today and it seemed to work, so seems to have solved itself for now! Weird!
Thanks
19-10-2015 02:51 PM
Odd alright.
Some sort of system glitch I guess...?