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My phone won't get any signal and it says searching? Is there a problem?

charliegrogan
Newcomer
My phone keeps saying searching and won't get any signal.. All day..? Is there a problem with my phone or 48?
1 REPLY 1

dalyer
The Legend
The Legend

Was it working before now?

If so did anything change - e.g. software update, sync with iTunes etc.?

If you manually search for networks what ones do you see?

If you see 48 (or O2 if 48 is not listed) can you connect?

Have you tried powering off and on again?

And maybe also reseating the SIM card in case it got slightly dislodged?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.