17-08-2024 05:07 PM - last edited on 17-08-2024 07:18 PM by dalyer
Dear Customer Service,
**Subject: Complaint Regarding Poor Mobile Network Signal**
I am writing to bring to your attention the persistent poor signal issues I have been experiencing with the 48 network. I reside at 265 APT G1, Lansdowne Gate, Drimnagh, Dublin 12, and have frequently encountered problems with weak or no signal in my home and surrounding area. This has led to poor call quality, extremely slow mobile data speeds, and in some cases, complete inability to connect. These issues have significantly disrupted my daily activities.
I kindly request that your company investigate and resolve this issue as soon as possible, ensuring a stable and reliable network service. I would appreciate it if you could provide information on the steps being taken to address this problem and an estimated timeline for resolution. If the issue persists without improvement, I may have to consider switching providers and escalate the matter to the relevant communication authorities.
I look forward to your prompt response.
Yours sincerely,
Bin Ma
[Your contact details, if applicable]
17-08-2024 07:15 PM - edited 17-08-2024 07:22 PM
48 support don't generally monitor or respond to posts here on the Community Forum.
If you want them to look into your issue/complaint then you'll need to contact them directly yourself.
See the links in my signature below.
They're unlikely to be able to do anything about poor/weak signal quality inside your apartment development or within its immediate private environs where the buildings may be occluding the signal.
It's not a great idea to post your name and address in a public forum like this where anybody can see and use these details.