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Mobile data not working

JohnC9020
Newcomer

Hi there,

No internet in the camper today despite only having used 1.4gb and still a balance showing.
Any body got any ideas what the problem may be please ?
P.S. Not in a bad area both phones and router receiving full signal.

1 REPLY 1

dalyer
The Legend
The Legend

What camper are you referring to? 

Was your mobile data working ok before now? 

Are you APN settings configured correctly? 

Text "APN" to 50048 and follow the instructions to make sure that they are: 

Are calls and texts working ok? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.