Other Help

[cmurphy06]

Hi guys, I've recently bought a new unlocked  iphone 5 and am trying to register it with 48. I have a new nano sim. However after I contacted ye on facebook trying to register the new iphone, suddenly when I was given instructions on what to do I found that access to my account had been blocked and that I 'got an error'. I have no idea why this has happened, and now when I try and get in touch with the tech team it wont let me submit a request, stating after I click the submit button that I have no new open requests. Denise is there any chance you could give me an email address for one of the tech guys or even just a general 48 help email as nothing seems to be working for me on the website?

[Anon · Accepted solution]

use this email address. support@48months.zendesk.com

[Anon · Accepted solution]

use this email address. support@48months.zendesk.com

[GordonD7325]

I forgot my puck and after I found it I tried open my phone but now my sim is blocked

[dalyer]

---

@GordonD7325 wrote:
I forgot my puck and after I found it I tried open my phone but now my sim is blocked

---

See here:

https://community.48.ie/t5/The-Knowledgebase/I-forgot-my-PIN-or-need-my-PUK/ta-p/256